Beauty Products
Unopened and unused products may be exchanged or returned within 7 days of receipt. For a change of mind, the buyer pays the round-trip shipping. Hygiene consumables such as needles and pigments cannot be returned once opened or used. Returns for a change of mind are not accepted after a machine has been used; defective products will be exchanged or repaired after inspection.
If the Product Differs from Its Description
If the product differs from its description, advertising or the contract, you may cancel within 3 months of receiving it, or within 30 days of becoming aware of the difference. In this case the Company pays the return costs.
Refunds
The Company refunds the payment within 3 business days of receiving the returned product. Credit card payments are cancelled through the card issuer.
Academy Course Cancellation
If you cancel before the course starts or withdraw after it has started, the refund amount is calculated based on the progress of the course, the materials and tools already provided, and the refund standards under applicable law. If a course is cancelled for reasons on the Company's side, the full tuition fee is refunded. The schedule of each course, the tools and materials included in the tuition fee, and the number of and deadline for schedule changes are shown individually on the payment screen. Cancellation requests are accepted through our official LINE account or business email.
Treatment Booking Cancellation
Deposits paid when booking a treatment through our booking link or Naver Booking are refunded as follows, based on when you cancel.
| When you cancel | Refund |
|---|---|
| Cancellation 3 or more days before the appointment date | 90% of the deposit refunded |
| Cancellation on the appointment date or after the appointment time | Non-refundable |
Contact
For refunds and exchanges, please contact us by the phone number or email at the bottom of the website.